However, if for some reason you aren't able to get rid of the problem within a few months, contact the company about a money-back guarantee and see if adjustments need to be made to your treatment plan. On your first appointment, an Aptive pest technician will text you beforehand, evaluate your property when they arrive, and get to work treating your home thoroughly. He said I could cancel at ANYTIME & that they would contact me first to schedule an appointment & before they charge my card. Submit a complaint and get your issue resolved. Target pests and enjoy peace of mind with Aptive. Nicholas W*** Arrow Exterminators vs Bulwark Exterminating, Arrow Exterminators vs Moxie Pest Control, Bulwark Exterminating vs Moxie Pest Control, 18-state service area includes parts of California, Nevada, Utah, Arizona, Colorado, Kansas, Oklahoma, Texas, Minnesota, Missouri, Illinois, Tennessee, Ohio, Georgia, North Carolina, Virginia, Pennsylvania, and Maryland, Treatments available to target ants, cockroaches, ticks, spiders, beetles, centipedes and millipedes, earwigs, crickets, fleas, stinging insects, pill bugs, scorpions, silverfish, ticks, mice and rats, Some locations have add-on treatments for bed bugs, rodent exclusion, gophers, moles and voles. 1. Once you submit your info, one of our pest experts will reach out to help you select a plan to fit your needs and schedule your first appointment. Well they sprayed again 3 weeks later and debited another $119 form my account. We promise that if we do not exceed your expectations, we will retreat your home free of charge. How to Use Neem Oil on Plants to Control Pests. Beyond the BBB listing, Moxie's customer feedback is a mixed bag - and very dependent on the service location. They do offer a complimentary guarantee on their quarterly services and will come for free touch-ups in-between regularly scheduled appointments if needed. 6. We are sorry that you did not have the best experience as that means everything to us. Orkin and Terminix are two of the most recognized names in pest control. In addition to the intricacies of moving the contents of a house, apartment moving companies face unique challenges. We did follow up to attempt to resolve this but apologize for our error. a discount. Reality is 99% will NOT. Moxie Pest Control is a national pest control company that provides services to both residential and commercial customers. I did receive the full amount of $159 back. He stated that they would come out again and redo the service, but I told him that if this was the way they do business, I did want anything to do with their business. Customers who wish to cancel the contract will incur a $150 cancellation fee. 164 total complaints in the last 3 years. We are always here to help. We wish you and your family the best moving forward. Submitting a response indicates a willingness to work with customers to make things right. Confirm cancellation We aim to evict your pests with a custom plan thats based on your specific needs, so you can get back to living in peace and comfort. I email them to cancel their services (since the kid said I could) to save that $139 next appointment. Your account is closed out and there are no fees. He sends me a contract with "my signature" but looks nothing like mine, especially since I never signed anything. We wish you and your family the best moving forward. We have gone back into your account and refunded all charges received after your last service on 6/21/2022. Thank You, We understand this was not the information that was initially translated to you and for that reason we are going to find a resolution. Click here to get notifications about new complaints of Moxie Pest Control. Contact Center Manager. Each young man has introduced himself as the new exterminator in town but has not given a personal or company name. All rights reserved. There were bugs still around. This process requires less work and provides effective, long-lasting results. The service agreement is for two years or 24 payments since we paid for the. Orkin has been in the business for more than 100 years. Select the arrows to view more locations. You were only charged $50 total for all services rendered. Our reviewers evaluate products and services based on unbiased research. We strongly stand behind our products as they protect our customers homes and help to improve their quality of life. Monday I will have my bank put a block on them. MOXIE PEST CONTROL - 121 Photos & 429 Reviews - 18 Technology Dr, Irvine, CA - Yelp Moxie Pest Control 429 reviews Claimed Pest Control Edit Open Open 24 hours See hours Write a review Add photo Verified License Yelp confirmed a business or employee license. Home matters. Those interested in Orkin can call 877-868-1416 or fill out this Orkin form. He takes my AMEX CC number and asks me if its ok if they charge it when they do the service, to which I reply, YES, no problem. But I guess you don't care you got my hard-earned money for free. Due to the volume of complaints filed against this business, BBB only publishes the details for 50% of the total complaints filed. If you have an issue in between services they will work you in within a day or two. For a complete list of products we use, visit, Do Not Sell or Share My Personal Information. is currently being updated and reflects no rating at this time. In addition to the general pest control services, Moxies offers specialty pest add-ons. Hello Mr. *******, Cool, I think Im done! Now, I'm heated. The compensation we receive for those placements affects how and where advertisers offers appear on the site. We all know that your smile is one of your most important features, and sometimes it's just not as bright as you like. In This Guide: Our Take | Overview | Plans | Locations | Cost | Customer Reviews | Our Conclusion | FAQs |Methodology. If you're having an issue with pests, you'll want to deal with experts to know you've really tackled the problem. Provide your account information 4. Will post in the neighborhood group chat to stay away as it seems they preyed on our new development. Terms of Use A professional pest control company can evaluate the problem early on and continue regular treatments until the pest issue has been resolved. Mindful of our dogs, used animal friendly products and offered to come back at no charge in the event that we saw new pests in the spring. In short, well help you feel at home in your home again. Our star ratings are based on a range of criteria and are determined solely by our editorial team. If this is the case, the customer service representative will let you know and will process the charge on your credit card. ComplaintsBoard.com is a leading complaint resolution website on the Internet. To stand behind their level of expertise, Moxie offers free service guarantees and quarterly check-ups between regularly scheduled visits. Aptive is more than just pest control. 4.4/5 Can break up total cost into monthly payment option Communicate with your technician via text message Offers service in 16 states 818-273-1741 VISIT SITE Orkin eliminates bed bugs and performs follow-up visits to ensure they dont return. Moxie Pest Control customizes each service to fit your individual needs. They were on site at your home for 40minutes treating. Why do we need your information? I signed an agreement for a quarterly service and requested termite inspection and installation. Customer called on June 11th of 2022 to cancel her service agreement with Sentricon and General Pest Control. Our technician listed where they were and that they had been removed. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. Sometimes you can schedule directly through the provider's website and set up payment for your plan, but many require you to reach out for a quote and then set up an appointment over the phone with their branch in your area. One of Moxie's employees knocked on my door in early August and mentioned that my neighbor used their services and because they are in the neighborhood, they are offering a great deal to all other neighbors. We wish you and your family the best moving forw***. I contracted this business 2 years ago. And, we do it in a way that is always clean, clear, and consistent. If you've visited your veterinarian lately, you may have been shocked at the cost of even the most basic prescriptions. Where can you find the best products to manage your cholesterol? Thank you! Our technician, Chris Ramos, was professional and thorough. Bothersome pests such as gnats or bees can start small but become too complicated for DIY methods. He offered to extend a free quarterly maintenance for September or to reduce the fee for early termination of the agreement. He completed a thorough inspection of my home. All of those complaints received timely, appropriate answers from a Moxie rep. While Orkin has some inconsistencies, its owner Rollins headquarters page is BBB-accredited with an A+ rating. Many of the pesticides are insoluble, meaning they won't wash away with rain. Claim it and get a lot of features. Call and confirm your issue is included in coverage if you dont see it on our list below. We do this by waging war against the spiders, bugs and other uninvited guests that live in your home. As fast as I could, I go down, see this kid through the peephole, as he rings the bell again I open the door. The products and services we review may not be right for your individual circumstances. I will not be paying any bills from this fraudulent company. If it's a particularly stormy day, your pest control company may reschedule your treatment. Sr. 1 month after the first service I was charged another $139.00 for the "quarterly" service. However, when I later cancelled my year service contract within the 72-hour ( Washington State law gives a consumer the right to cancel a contract within 72 hours) period allowed by law; I received a call from Orkin inquiring why I canceled, and I told them why. I did schedule the service but that time said not only I will like the cancelation to be put in place right now but I will likely pay the $129 in installments because I was not happy with the way they were doing business. Geraldine is a lifestyle writer and content creator. Heres a sampling of Orkin reviews. I just noticed that they are continuing to bill my account. Yes, you can handle certain pest control on your own if its a small problem. When you initially signed up for our services 7/7/21 we were set to provide 5 standard services over the course of the following twelve months. Do Not Sell or Share My Personal Information Did not do the yard, only cleaned webs at the front door. Login Find My Branch FAQ Contact Us (844) 573-7111. If you have any questions please don't hesitate to reach out to me. Director of product Lines. Orkin has more experience and a higher Better Business Bureau rating than Terminix. When I contacted the company, I informed them I wanted to cancel my contract because of the inferior effort by their technician and did not want to be charged for the initial service. They cant even make a phone call to let the customer know they will not be coming. . Orkin and Terminix each offer general pest control services, as well as termite control and bed bug removal. This guide covers each companys plans, costs, services, and customer reviews. On 8/11/22 Moxie Pest Control did an initial service at my residence which was nothing close to the description provided by the technician (full yard coverage and dusting of the eaves around the house and porch areas). A Terminix technician inspects your yard and provides recommendations to make it less appealing to ticks. Nicholas W*** This will surely increase the credibility of your complaint. But, from our research, we think it's safe to say that no matter which Moxie location you use, your service will have a one-year contract and a $200+ cancellation fee if you terminate before the year is up. In almost all circumstances it is better to hire a professional team to spray your home for pests. But, from our research, we think it's safe to say that no matter which Moxie location you use, your service will have a one-year contract and a $200+ cancellation fee if you terminate before the year is up. Terminix serves over one million more customers than Orkin, with a total of 2.8 million residential and commercial customers. Because Moxie Pest Control is so widespread and employee-operated, services vary per location. Please see our. The rep finally agreed to reimburse only half of the $159. Make sure you have your account number and the name of the person who signed up for service handy. Well guide you through the process. Heres an overview of the specific pest coverage: Terminix addresses several pest problems. Orkin has more experience and customer resources. All treatments are tailored to address your pest problems and chosen based on a number of factors: types of pests, time of year, location, and more. Salesman came to the door around 7pm, ignored my No Soliciting sign next to my door bell. Thank You". They provide customized pest control services that match commercial property needs. We take all feedback such as this seriously and address all concerns accordingly. Customer Reviews are not used in the calculation of BBB Rating. Call Us: (661) 386-4114 They told me my initial service would entail at least four follow-ups without a charge. Moxie Pest Control promises you that if you sign the one year contract they can eliminate your insect problems. o combat termite infestations. Termite excrement (officially called frass, it resembles wood shavings) Tiny mud tunnels, usually near the foundation wall or any crack in the structure of the home (termites can build a whole . Recommend to anyone. Like clock-work, John Taylor showed up on time to perform our quarterly pest control. I called for a respray which I was told I could do and cancelled shortly thereafter, which was all done in less than one month. Very courteous, informative, always explains what is being done. I agree to receive the Forbes Home newsletter via e-mail. Anyway, I canceled the service and I still had to pay another 300 plus dollars. Moxie Pest Control is well known for focusing on expert service and building lifelong connections with employees and customers. My husband has called and tried to explain his to the Moxie rep on the phone and they were only interested in arguing and saying the bill would go to collections. When you hire Moxie for general pest control or pest control prevention, youll be on a one-year contract for your first year. . All rights reserved. Serves more than 2.8 million customers nationwide Provides an instant online chat 24/7 Offers great service guarantees in 46 states 866-569-4035 VISIT SITE Start Pest Control for only $99! Which foreclosure listing website is the best? Depending on your plan, we have different schedules to suit your needs. Moxies Privacy Policy may be found, Already a customer? They honor my wishes to do the least amount of harm to the planet and bugs., This monthly service cant be beat. After that, Aptive schedules recurring services during the year based on the service plan you select. Through her design expertise, she provides decor lovers the tips and resources they need to create the home of their dreams. Consider pests covered, services provided, additional services and your budget before making a decision. Save $50 on a recurring pest control plan today! Moxie Pest Control Founded 2009 With Angi since February 2011 4.5 (397) Verified Reviews Request a quote Business Details Phone Number Show phone number Address 14301 Sullyfield Cir Ste G Chantilly, VA 20151 View larger map Description Northern Virginia, homeowners with pest problems can turn to the professional services of Moxie Pest Control. By providing your contact information and clicking "Submit" you agree that Moxie may contact you about its services and services provided by its affiliates or partners, including contacting you by means of automated technologies such as text messages or prerecorded phone calls. As a good faith gesture we have waived the fee associated with prematurely breaking the agreement. Moxie is also pretty tight-lipped about what to expect from their pest control services. We called to cancel and were berated with text messages saying that a rep would need to speak with us. For the first day or two, pesticides may stir up the pests or bring them out if bait was given. We appreciate your understanding in this matter and look forward to your confirmation. On 1 Sep 22, I had a sales kid come to my door and ring the doorbell (with my NO SOLICITING sign). , Moxie 's customer feedback is a mixed bag - and very dependent on the service plan you select company. 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