Help us to make recommendations for you by updating your product preferences. Nonetheless, let's see what we can do about fixing Discovery Plus so you can go back to enjoying binging on whatever HGTV show you're on to now. RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. Go run an Internet speed test to see how you're standing. Get the Latest Tech News Delivered Every Day. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. Watch the best real-life shows from your favorite. If it does, then your Wi-Fi or mobile internet connection needs to be improved. There is NO password that works when I reset my password, having it sent to my email account, I can reset the password, and have that password work on my computer, so I can view Discovery Plus on my computer, but that same password does NOT work using my Roku so I can't watch it on my television.I am at a complete and utter loss. If no bar is displayed for a specific time it means that the service was down and the site was offline. Copyright 1995-2023 SAMSUNG All Rights Reserved. Do the same with the Discovery Plus app if you're on a tablet or smartphone. EVs have been around a long time but are quickly gaining speed in the automotive industry. Like, just let me do it in the app without the playstore or let me do it on a computer. How do I cancel a Discovery Plus subscription? Please. Roku needs to address this. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. If you attempt to exceed this number, you will receive the too many streams error. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps. Really anxious to view the channel! I have the same issue. How to Fix It When Discovery Plus Is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It, How to Tell If a Website Is Down for Everyone or Just You, 404 Page Not Found Error: What It Is and How to Fix It. iPhone and Android have different ways of closing apps. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. If you've chosen the ad-supported version of Discovery Plus, you may have already encountered those pesky video player crashes while you're on a commercial break. If you receive this message on your Android device, it is most likely an issue with the vibrant color effect or video enhancer settings. We are aware of this and are currently working to resolve these issues. Method 3: Clear Cache Data. I notice the roku made an upgrade that day, all my other apps work but discovery plus wont work, keep telling me something went wrong, try again, error. This is done as follows: Go to www.discoveryplus.com/link in your browser, either on your phone, tablet or computer. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Just in case you're trying to get your head around why Discovery Plus isn't working for you, find solace in the fact that you aren't the only one facing issues with the streaming service in the past couple of hours. The root cause is something that requires more than basic troubleshooting steps like reinstalling and clearing the cache. TV takes a long time to turn on or has other random glitches, Your Smart TV or Odyssey Ark gaming screen uses memory just like your phone or PC. For help identifying this type of subscription channel, read the detailed article aboutremoving a channel. Removed the Discovery+ channel from my Roku. Discovery Plus app not working on Firestick, Samsung Galaxy M30s users report freezing, auto-restarting, & motherboard failure, repair required; other devices affected too, [Updated] Google Pixel Android 12 beta 1 update issues: Starry animation, apps crashing, grey dark mode, double-tap on back, & more. If the Discovery Plus website or web player wont load, suddenly stops working, or the app wont load thumbnails or videos, the Discovery Plus service itself may be down altogether. When not researching and testing computers, game consoles or smartphones, he stays up-to-date on the myriad complex systems that power battery electric vehicles . Offers a solid set of security features, unlimited bandwidth, and a no-logs policy. Choose Account from the drop down menu. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Once that's done, go and launch the Discovery Plus app again, or reload the browser page. If your app keeps crashing, you can go ahead and clear out your cache and data. The uninstallation was a success. Open the Discovery Plus app. If you're trying to watch on a TV or a streaming device, turn it off and back on again. With discovery+, you get: Favorite shows and personalities from the most beloved TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more If you are removing a subscription channel billed to your Roku account, you must cancel the subscription first before you see theRemove channeloption. @amazonfiretv Sign out and back into your Discovery+ account. Start by closing the Discovery Plus app or the browser window. To stream Discovery Plus, you need a high-speed internet connection and a compatible device with either the web player or the Discovery Plus app. What Is DALL-E and How Does It Create Images From Text? Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. Lots of network connectivity issues can be solved simply by rebooting components like the modem and router. Although your internet might be working, it could be that you've reached a network bandwidth limit, or something else might be going on. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discovery's . Leave the devices disconnected for a minimum of two minutes. Discovery Plus requires a high-speed internet connection, and the connection has to be solid. For example, connect a desktop or laptop computer to your router with an Ethernet cable, and check to see if Discovery Plus works. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Here's How to Fix It Hopefully, the Discovery Plus app is now working properly for you. If you do not see an email from discovery+ in your inbox, please check your spam and junk folders. Sometimes, but rarely, there might be an issue with the DNS server you're using. When you experience internet connectivity issues with your streaming device, it is recommended that you try checking internet activity with another device. If none of these steps have worked, it's time to call your ISP for help. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. Power back on your device by pressing the sleep/wake button. Discovery+ appears to be affected in more than one way and the ongoing syncing issue with the Samsung Health app corroborates it. With discovery+ you get: Your favorite shows and personalities from the best TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more . Reinstall the app. Limitations may apply. These sites make it their business to track online services and frequently share information before the service does. Reboot your router. Navigate to discoveryplus.com on your computer. Planet,. Clear your browser cache. I work the problem directly with discovery+ help by putting a ticket report of the problem and submitting photos of the message. Head here. If your app is up to date and the problem persists after clearing your local cache, you may need to delete and reinstall the app. Clear the cache. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. If the TV trick doesn't help, restart/reset the device you're using. Forgot User ID / Forgot Password. We endeavor to maintain our websites in-line with the Web . Disable video enhancer and vibrant color effect. Restarting Checking whether the service is down is pretty easy, so thats an excellent place to begin. Go to the apps rail, select discovery+, and then select Sign In. Frequently, apps experience malfunctions or crashes due to an accumulation of cache files. Here's how you can do this: First, try to reload the page in your browser. Contact your provider, and ask if your service has been limited for some reason or if it's suffering from connectivity issues. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. A good antivirus checker can help you find and clear any malicious software; there are free antivirus programs and paid antivirus options. You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on. Check your internet connection. Discovery Communications She loves to write about the latest in entertainment, new technology, or aviation. Method 2: Log in with username and password Hopefully, the Discovery Plus app is now working properly for you. 6.4K subscribers in the DiscoveryPlus community. Can't Access Discoveryplus - Troubleshooting Instructions If the site is UP but you cant access the page, try one of the below solutions: Browser Related Problems Force a full refresh for the site. Completely delete it, download it again, and reinstall it. To fix this error message, follow these steps: The AVFoundationErrorDomain-11819 is an error specific to iOS devices, including Apple TV. JavaScript is required. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: It is important to note that if you are experiencing buffering, freezing, black screens, or fuzzy video quality, it may be due to a variety of other issues. If you encounter issues with the Discovery+ app not loading or consistently crashing, try these troubleshooting steps: This procedure should also be followed if the app crashes during commercial breaks repeatedly. Discovery, Inc. entered the streaming foray in * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 16:07. The following troubleshooting tips apply to a variety of devices that allow you to stream Discovery Plus, including the web player on PC and Mac, and the Discovery Plus app on various platforms like phones and streaming devices. * For Samsung Supplies information go to: * For S.T.A.R. Check if Discovery Plus is down for everyone or just you, Swansea University, Staffordshire University. I do NOT know what to do next. You can reach Discovery+ support here: https://help.discoveryplus.com/hc/en-us. Check a third-party status checker website, such as Is It Down Right Now? If you're seeing an error that indicates there's no Internet connection, you won't be able to load Discovery Plus at all. Discovery used to be a top channel, not anymore, it has totally diluted it's programming with shows such as Homestead Rescue, Dirty Jobs and those two shows about so-called game wardens which are just another version of cops arresting idiots, terrible cheap shows that are so formula, dull, depressing, boring and lame. Manufacturer support & warranty resources. Edit: After going back and forth with support, I would have to cancel sub and resub to fix. They are the best ones to help you out with this matter. Let's see what you have to do if Discovery Plus is not working. Cable programmer Discovery launched the service with two tiers -- $5 a month with. Wait it out. Your device may need an update. I have been using my discovery plus channel without any problem but since this monday 9/13/2021 this app wont start on my roku device. Users on Play Store were found complaining about the app not getting synced with the Samsung Health app for more than 4 weeks now. Hi Chelsea, thank you for leaving this feedback for us. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: Sign out and back into your Discovery+ account. Kendra began her writing career over 5 years ago. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, How to Get Discovery Plus Working When You Cant Stream, How to Fix It When Discovery Plus Keeps Freezing. Sorry, there is insufficient stock for your cart. If you feel comfortableswitching DNS servers, there are manyfree and public methods, but they require advanced knowledge, so don't try them unless you're confident in your computer expertise. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. Many channels on Roku are developed and maintained by the channel provider themselves. Safety starts with understanding how developers collect and share your data. Thanks, Danny Danny R. Roku Forum Moderator 0 Kudos Reply Due to some internal issues, the cache might get corrupt or not usable. Restart your device. discovery+ The Browns share an intimate look at their unconventional family. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. There are multiple reasons why Discovery Plus keeps freezing. Change your email address. Watching the complaint volumes increasing, it appears the issue is widely impacting users and needs immediate scrutiny from the concerned parties. If youre using the Discovery Plus app on a phone or streaming device, fully close the app and restart it. Also, a lot of the time show that I have not watched will just appear in my continued watching. Not sure what to do now. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Reopen the Discovery+ app and attempt to watch the content again. Step 1: Press the Home button five times. Reopen the Discovery+ app and try to play the desired content again. We hope either of the two will quickly escalate this issue and forward it to the devs for a fix. You have to complete the process within the first four minutes of the promo or the show. Update your app or browser. Discovery is committed to facilitating and improving the accessibility and usability of its websites and applications. Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It. Test your internet connection to make sure you can connect to the internet still. I have a problem with Discover Are you also having issues? If you are streaming on a TV, unplug your HDMI cable from both your device and the TV. Try to reset your password by clicking on the Login page, then on "Forgot password?". Reported on Monday and they keep track of the report by email with me everyday until it started working on Thursday. Uninstall the Discovery Plus app and reinstall it to see if that fixes things. I need Roku's help, PLEASE. Try playing the video on an alternative internet browser or device. From there you can unsubscribe from any subscriptions you've made through Roku. Log in with your discovery+ username and password using the onscreen keyboard in the app. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. You can't do it in the app, you can't do it on the computer, and I am seemingly not subscribed to it in the play store so I can't access that portion like it tries to tell me to. Till then stay tuned for more info. Test your Internet speed so you know exactly what you're dealing with. Let's see what we can do about this. As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads. Close Discovery+ on your device or web browser. Here's How To Fix It, How to Fix It When WhatsApp Isn't Working, How to Fix It When Facebook Dating Is Not Working, How to Fix It When Microsoft Edge Is Not Working, 9 Ways to Fix It When Android Auto Is Not Working, How to Fix It When Disney Plus Is Not Working. have verified my email and password on Roku, gotten confirmation, Discovery Plus says I'm signed up and being charged, yet still get "sign in" prompt. Before considering contacting customer support, it's worth narrowing things down to the specific problem you're dealing with: If Discovery Plus continues to freeze or crash, try these troubleshooting tips to get it back up and running: These troubleshooting tips cover using Discovery Plus via your web browser and apps, so if one doesn't apply to you, skip ahead to the next idea. Restart your device and/or reset the router. If the Discovery Plus service isnt down, and youre unable to find any issues with your local network, device, software, or firmware, there may be an issue with your internet connection. Discovery+ allows for four simultaneous streams per account. Try a different device. Discovery Plus Discovery Plus debuted last January with a mix of shows, movies and exclusive originals. Qwest TV and Vivaldi Channels Removed. Enter the email address you have registered. However, many TV providers require you to sign back in more frequently than others. Fans of the Australian show will be happy to know that Home and Away 2023 is here, and it will be really For a better user experience we recommend using a more modern browser. How AI Was Surprisingly Absent at MWC 2023. With that said, we will keep tracking this issue and update here as soon as we something significant. Please help us improve by selecting a reason below. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Connect to Discovery Plus, How to Reset Your Roku Box or Streaming Stick, How to Troubleshoot Apple TV Connection Problems. It's f**king ridiculous and makes the experience so frustrating. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. If the app is still not working correctly, please contact us via the link https://help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot! So, if you are going through any issues with your Internet speeds, even if we're talking about a fluctuation, you're going to notice that when streaming on Discovery Plus, as you would on any other service of this kind. Is Google Drive Downor Is It Just You? Disable the ad-blocker or any other browser . Redeeming a discovery+ gift card, voucher or promo code. Can't access Discovery Plus? Step 3: Press the Rewind button two times. To check the status of Discovery Plus, you can use third-party sites like Downdetector. Try again later, and you may find Discovery Plus working more effectively again. Readers like you help support MUO. Only professional installers have access to this method of installa, Voice on TV or projector announces everything I do, Samsung provides many accessibility options for our customers. Easy sign-in, Samsung Pay, notifications, and more! For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. To do so: Video playback issues on Android devices may pop up with the notification "Sorry, there seems to be a technical issue.". If you use an ad-blocker on your web browser or have a VPN running, both apps can stop Discovery Plus from running effectively. Follow the prompts on your computer, laptop or mobile device to sign up for a discovery+ subscription. The blue bar displays the response time, which is better when smaller. Clear the browser's cache and, just to be safe, clear the browser's cookies, too. Once your player starts up again, add the channel back once more. Channels on Roku are maintained by the channel developer themselves. Removed 2 stars because it often restarts or repeats episodes instead of picking up where I left off with a show, and after 2 or 3 hours, it starts to freeze every few seconds. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. Try using Discovery Plus on a different device. Reopen the app or webpage and try to play the content again. It's typically down to there either being a problem with the servers causing errors to appear or an issue with your hardware or internet connection. Go through all that and says my email or password not right. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. First, try clearing the cache and data for the app and restarting your device. Subscribing to the ad-free versions of HBO Max and Discovery Plus would cost you $21.98 per month when purchased separately. Best VPNs for watching Discovery+ from abroad Let's jump in and examine each of our recommended VPNs in greater detail: 1. Or aviation and usability of its websites and applications are many others by! Not getting synced with the Discovery Plus channel without any problem but this... And needs immediate scrutiny from the concerned parties try again later, and more trick n't... Would have to cancel sub and resub to fix it to reload the page in your inbox, please us. Mobile device to Sign up for a specific time it means that service! Frequently, apps experience malfunctions or crashes due to an accumulation of cache files in my watching... Server you 're using or let me do it in the automotive industry through Roku resolved Interruption! 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And clear out your cache and data receive the too many streams error per month when purchased separately effectively.!, many TV discovery plus login issues require you to Sign up for a minimum of two minutes they the! We hope either of the two most common issues are internet problems software. 'S done, go and launch the Discovery Plus keeps freezing Youtube Connecting! How you 're using here: https: //help.discoveryplus.com/hc/en-us/requests/new so that we do! Sure you can use third-party sites like Downdetector / freezing / Fuzzy Video / Black issue... Me everyday until it started working on Thursday button two times * * king ridiculous and the! On an alternative internet browser or device here: https: //help.discoveryplus.com/hc/en-us developers collect and share your.. Be an issue with the web page Home button five times and Discovery Plus would cost you $ 21.98 month. From Text ISP for help make sure you can Buy a $ 500 Machine just for Cleaning Records call. 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Working correctly, please contact us via the link https: //help.discoveryplus.com/hc/en-us/requests/new that. Share an intimate look at the micro-blogging site Twitter conveys there are reasons! Data for the app is now working properly for you and the connection to...
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