But the best thing about the hotel is the staff especially sue she is a credit to the hotel a little star. The room was a little dated and in need of a little tlc. Hotels with Complimentary Breakfast in Exeter, Hotels near Virgin Balloon Flights - Exeter. Whole place looked like it was going downhill quicker than the staff could do anything about it. Theyve done some improvements to the hotel its a lovely little hotel, you should try it. I'm afraid not.! Visit our Exeter travel guide My previous visit here was 35 years ago. Dreadful hotel, like Faulty Towers without the humor. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. if not, how near is there parking? What food & drink options are available at Gipsy Hill Hotel? Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Dated. Tripadvisor performs checks on reviews. Slightly strange location pleasant 70's hotel in need of a bit of tlc. Nope. There is ample free parking available, and the grounds of the hotel are pleasant. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. NH Collection Mnchen Bavaria. We were supposed to have a BBQ, the weather forecast wasnt great so youd assume theyd erect some kind of gazebo. Hi Also the breakfast was good. With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. This lets us know that our reviews come from real guests, like you. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. Have you updated your bar area and rooms and employed a general manager? Thank you for your enquiry the camp is 5.5 miles But after just one day of our trip the bed was the least of our worries. With the added pressure of all the staff just seeming to walk in and look at us before walking away, we were almost scared to ask for our last dinner that never arrived. Paul G, Manager at Gipsy Hill Hotel, responded to this review Responded 10 June 2016 Dear LondonBreas, Thank you for taking the time to review our hotel on Tripadvisor and making the relevant points. On a positive note all the staff were extremely friendly and helpful. However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. Cancellation and prepayment policies vary according to accommodation type. Tripadvisor performs checks on reviews. We were given a letter with the room key, which said that there would be no kettle, tea or coffee, shampoo in the rooms only soap and sanitizer. Whole place looked like it was going downhill quicker than the staff could do anything about it. Payments made by partners impact the order of prices displayed. Payments made by partners impact the order of prices displayed. Yes, on the hotel inspector and like I said in my review looks nothing like the photos. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. We did offer this person the opportunity to move the booking to an alternative date and also a 50% refund both of which were refused. Extensively expanded country house hotel. Holiday Inn Express Exeter M5, JCT. Hotel needs a total makeover, our room was a pink (4 poster bed) 70's style frill fest. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. There are more places to choose from in the. After our impersonal check. Response from Paul G, Manager at Gipsy Hill Hotel Responded 30 Mar 2016 Dear lillibibitusann, We are happy to hear that you enjoyed your stay, glad you enjoyed the food offerings and locally sourced produce as well as your accommodation. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. I could go on but just writing this is winding me up! Worst hotel we have ever stayed in. Breakfast was average at best. It did give my group and I a laugh, but definitely save your money and go to a Premier or something. Could be an amazing hotel, only if they put there heads together and professionally renovationed it. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. Obvious signs of dated and neglected as was apparent throughout the hotel. This is not a hotel if you are looking for a break, it's geared up for business and trades people. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. The neglect is not just due to Covid circumstances but has been long in the making. One statement was, why didn't you complain that night and leave as you'd have had a full refund. After their trip, guests tell us about their stay. See more questions & answers about this hotel from the Tripadvisor community. All content should be genuine and unique to the guest. How far away from CTCRM Lympstone camp is the hotel? Reservations must be cancelled before 16:00 with regard to the date in advance stated in the policy below. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! Although it is tucked away down a narrow lane, there were numerous signs on the main roads to show us the way. I wont even look at it if I pass it. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. 29, an IHG Hotel: Poor show - See 1,536 traveler reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5, JCT. Arnulfstr. But the Gipsy Hill Hotel itsnt even an old building but they have tried to make it old traditional, with not very good effort. Flights Holiday Rentals Restaurants The hotel has a relaxed and friendly atmosphere, and the levels of service generally are very high. 29, an IHG Hotel at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We've sent you an email so you can complete your subscription. 2 days we have to stay here. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Garden area (which was extensive) again neglected and uncared for. Service was personalised and friendly. The Gipsy Hill aims to provide a unique experience. Please note that all Special Requests are subject to availability and additional charges may apply. Several google searches later and we found the Gipsy Hill Hotel. What a wonderful experience, nothing was too much trouble,Sue & all the staff made such an effort to make our stay special,including an Anniversary card,balloons, & a lovely desert. Very helpful man who agreed that a little understanding would not have gone amiss with the reservations staff. Garden area (which was extensive) again neglected and uncared for. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Peeling wallpaper , mishmass decor/curtains/carpet. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. 2 80335 Munich Germany. Please let me know if you have any further questions There was a problem loading the reviews. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. There is rotten wood on the decking and we had nails hanging out of our bedroom wall. (actually didnt get any sleep). Tripadvisor performs checks on reviews. Cannot fault them at all. Please enter the dates of your stay and check the conditions of your required room. A travel lodge looks better and cheaper, if you can imaging in a travel lodge that hasnt been updated in 25 years, this is it. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. I'm afraid not.! The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. Travel may be permitted only for certain purposes and in particular, touristic travel may not be allowed. The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! Now one might think if a local business with 50+ employees was attending an event theyd make an effort. she was the only staff on duty and why would she want anyone else ? To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. We'd booked two rooms and - as guests - expected a more helpful reply than that. Does Gipsy Hill Hotel offer any business services? Instantly felt comfortable and at home. This person booked a bedroom on a non refundable basis through a third party which also offers an option to book with free cancellation, should she have chosen to book direct with the hotel the cancellation policy would have been made clear at the time of booking. Also because of our early departure we met the night porter Jamie - did a good job - and because we left our car in the car park whilst going abroad we met another night porter on our return called Scott - there was a problem with our car keys being locked in the safe , but he sorted it calmly and efficiently. Room types may vary. After our impersonal check. Gipsy Hill Hotel: gipsy hill hotel - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. The rooms are spacious and clean and bathrooms are modern. Our room was excellent and the food in the hotel was 5 star and we cant recommend it highly enough. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. I didn't catch her name but she even came to check if we wanted a drink before last orders. Imagine a hotel in Munich that anticipates your needs and strives to make you welcome and well cared for. No mention of wifi etc. Grounds should be a feature . but the grass hadn't even been cut. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! Nope. Yes, free parking is available to guests. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. In the morning we went for breakfast. Its almost ready for the bin. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. 16:00 with regard to the guest a damn! numbers, website addresses, social media accounts, an., insulted us and basically said they do n't give a damn! some improvements to guest. Faulty Towers without the humor Flights - Exeter problem loading the reviews area ( was! Style frill fest cancellation and prepayment policies vary according to accommodation type the correct hotel me know you! 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