Thank you, you have successfully subscribed to our newsletter! Were here to help with answers to some of your most frequently asked questions. He even asked if he could get camera footage to see car when it was dropped off, but was told they don't have cameras. I have always had good experiences with Penske in my 20+ years of business relationship, but this time, it saved me an important time. This includes: You will be charged extra if the truck is damaged or dirty. How is insurance handled? in Global Marketing Communications from Emerson College and a B.A. These size specifications and weight limits mean that you can use a Penske tow dolly or car carrier to transport most sedans and hatchbacks. Penske employees and customer service were great unlike the other company. Amount above quote. A place to ask simple legal questions, and to have legal concepts explained. Penske freight management solutions provide visibility and control over your network, create the most efficient routes to move product, and help you get the most from carriers. We just finished using a Penske truck to take our daughter's stuff across the country. I'm confident this is a $5,000 bill in $10,000 clothing and want to know how to handle this legally. 2 Axel, 4 tires, and under 7000lbs is considered the same vehicle type - be it a car, truck, or camper. You are an asset to Penske, America and most importantly to humanity:). What Is a Moving Container & How Does It Work? Please enable JavaScript and retry. To rent a Penske truck, you must be 18 years of age. 33rd Annual CSCMP State of Logistics Report. All Penske vehicles are covered by a 24/7 roadside assistance programme. Customers must carry their own insurance and show proof of auto insurance in order to rent a Load N Go vehicle from the Home Depot. 09:32 PM. Now, Penske will get to experience his first Indy 500 as the man in charge -- in May -- with fans. Things You Should Know About Moving Containers, Best Companies for Moving Trailer Rentals, Best Car Shipping Companies for Your Military Move, How to Estimate the Storage Unit Size You Need. However Penske can offer a Limited Damage Waiver with $5,000 excess for physical damage. [5] In this voluntary program, members of the freight industry measure and strive to improve their fuel efficiencies and reduce emissions. Posts. For assistance with other Penske services, please use the numbers below. Fuel Saving Tips when Driving a Rental Truck, Cheapest Moving Truck Rental: Tips and Tricks. 'Show more' : 'Show less' }}. What if I need to add days to my one-way truck rental reservation? If an accident occurs during your rental period and someone tries to sue you for damage to their person or property, this coverage protects you and any authorized drivers for up to $1,000,000. 2, Report #1511977. Even though you may be a good driver, others around you on the highway may not be. Yes! When deciding on the amount of rental truck insurance to purchase, consider what isnt covered under your other policies and what your comfort level is in terms of coverage. Without Penskes Limited Damage Waiver, youll be responsible for any damage or loss, regardless of whos at fault. Sample 1 Sample 2 Sample 3 Based on 7 documents Damage Charges means, in respect of Equipment, the amount (if Sample 1 25 ft. 11 in. Heres a complete list of Penskes discounts for truck rental customers: When you move with Penske, youre eligible for up to 50% off all car, boat, and motorcycle transport services through uShip. Asha enjoys being in nature, reading books, and learning new things. Additional fees to consider when it comes to Penske rental truck prices include: Dolly rentals ($20 each) Physical damage - the Limited Damage Waiver (LDW) provides protection for the loss or damage to the vehicle during the term of the rental, subject to certain exceptions. Call your insurance agent to see if your personal auto policy covers a moving truck rental. Unsubscribe easily. Join Date: Mar 2012. Renting a truck is a great way to move at a fraction of the cost of hiring a professional mover. Many people also assume that their moving truck is covered by their personal vehicle insurance, but dont realize there are vehicle weight exclusions and special clauses in their policies. These include: Basic (includes equipment damage); Standard (includes equipment damage, third-party damage and injury claims); Value (includes equipment damage, third-party damage and injury claims, and cargo accident insurance); and Plus (includes equipment damage, third-party damage and injury claims, cargo accident insurance, and personal accident injury). All content 2022 Move.org. Moving trucks are examined before rented out to a customer. Data as of October 2020. They are seeking diminished value on a truck that sustained cargo area damage, in a non-reported damage incident. Penske is the only truck rental company to offer unlimited mileage on one-way moves, which can save you a lot of money, especially if you're moving out of state. I have asked them to provide proof this truck has a 100% occupancy record in its 100,000 miles of service. For one thing, people are far more likely to post a review when theyve had a negative experience than when everything goes well.[3]. Level 1 vehicles may have some wear and tear and may include some damage. Let's have a look why Penske is a good option for your DIY move! High-quality commercial truck rentals and expert support. It is also based on the coverage you choose -- like a limited damage waiver for $132 or a supplemental liability for $100. You can pick up, drop off, and rent Penske moving trucks at participating Home Depot locations. Called mitigation group and got the individual to speak with. In their reservation confirmation it says "At Penske, we guarantee that the vehicle you reserved, or an EQUIVALENT or larger vehicle, will be available at the time and location you selected." Penske has compiled step-by-step instructions and recorded a video to help you safely operate the liftgate on your rental truck. The 1st truck died within the 1st 60 miles. A local move with Penske costs $500 on average which is $200 higher than the competitions median price of $300. This takes a $1575 loss of use bill down to about $300 in lost profit. Does Penske offer discounts? Privacy Policy. I reserved a 26' box truck on 12-3-22. If your dad's boss is this person, he got a copy of this report in full. to the maximum extent permitted by law, penske shall not be liable for any special, incidental, direct, punitive, indirect, consequential or other damages of any kind, under any theory of liability (whether in contract or tort, including but not limited to, negligence or otherwise) arising out of or related to your use of the sites, or a delay . For example, you're moving a five-bedroom house for a long distance move between New Jersey and Florida (1,121 miles), so you reserve a 26' truck. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. What Size U-Haul Moving Truck Should You Rent for Your Next Relocation in 2021? Sometimes damage is missed on an inbound inspection and less scrupulous operations teams try to retroactively bill the customers for damages (at my company we eat it and get a call from region, yikes). Use the below formula to get an idea on average price for renting a Penske truck: Rental truck + Mileage + Liability + Gas refill + Environmental fee + Taxes = Final total. Most Level 1 vehicles have been maintained by Penske to Penske's rigorous maintenance standards. Most major credit card companies do not cover rental truck damage. However, it depends on your specific policy.NerdWalletpoints out that while many auto insurance policies cover rental cars, its common forthem to exclude cargo vehicles, trailers and vehicles over a certain weight. That means a truck rental probably isnt currently covered under your specific auto insurance policy.U-Haulalso states on their website that while the purchase of truck rental insurance isnt required, many personal auto policies do not cover rental trucks or trailer rentals. Regardless, before renting a moving truck, be sure to call your auto insurance provider to clarify the specifics of your policy. Supplemental Liability Insurance (SLI)***. However, there are often exclusions based on truck size or weight. LDW covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms. You will be charged $2,090 for six days. Every move comes with roadside assistance. Knoxville, TN 37920 on 05/28/2022. Yes, Penkse offers unlimited mileage on one-way truck rentals. 3. At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. I called U-Haul and got a 20' confirmed. Additional questions that should be fully investigated include: Does my insurance cover bodily injury? Long-distance moves include free mileage for one-way rentals. However, weve found that Penske trucks rented this way cost a little more than trucks rented directly from Penske. If you get in an accident in your Penske truck rental, Supplementary Liability Insurance will protect you and authorized drivers against claims made by a third party for bodily injury and. Yes, Penske offers one-way rentals for local and long-distance moves. Penske is also a member of the Environmental Protection Agencys SmartWay Transport Partnership. The company pairs these great rates with exceptional customer service, an environmentally friendly fleet of trucks, and a full menu of moving services to choose from. iTrader: BMW of Cincinnati North sold multiple . For more information about reviews on ConsumerAffairs.com please visit our They said the best they could do was a 16' box truck. Yes! If youre planning to rent a moving truck, youll need to check on the companys various insurance and protection plans. Not sure if the windows were broken, but it was so loud that we couldn't hear the radio, the few times it would actually turn on. If youre still unable to find what youre looking for, give us a call or get in touch through our At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. After submitting the claim to multiple shops, I am confident this too will be about $1-2000 lower. These materials must be disposed of properly and in accordance with the law. Unsubscribe at any time. Heres a quick description of each: If you wish to purchase multiple types of rental truck insurance options, you can purchase one of Budgets protection packages. So hopefully enough people have experience in here! It further provides that a carrier shall pay, decline, or settle an overcharge claim within 60 days. Penske is committed to doing its part to protect our environment. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Our content is intended to be used for general information purposes only. Their trucks are all 2015 and up models and always checked before having it open to rent. We chose very convenient pickup and dropoff locations, as this was a 1-way rental, from NJ to FL. U-Haul has a cheaper 10-foot truck option that Penske doesnt have. You have to be 21 years or older to purchase this coverage.[7]. ** helped me find a truck for this long weekend of May 29th through June 1st AT 140 Green Rd. On average, the companys ratings from customers are a whole star rating over other moving truck companies. The four main types of rental truck insurance include Damage Waivers, Supplementary Liability Insurance, Personal Accident and Cargo Protection, and Auto Tow Protection. Penske Collision Center will provide the very best repairs for your vehicle. Customers also have the option to haul a car behind their truck. Now that weve given you an overview of Penskes pricing and services, we wanted to focus on a few things that really make the company stand out. Truck had a concerning maintenance issue, but not much choice. Our truck was reserved for a 12pm pickup, did not get it till 4:30pm (after a number of excuses). With standard moving trucks ranging from 10 to 26 feet be sure to ask your insurance carrier what size moving trucks, if any, are covered under your policy. That said, even if youre moving locally, you should at least get a quote from Penske in case the company is especially affordable in your area. He's talked to his boss and they told him they'll see what they can do. 2. However, if you only require the truck for one way, you'll receive free unlimited mileage. Have you moved with Penske? Posted by Staff Writer on October 11, 2018. If you own a smartphone, you can download the Penske app from the Apple Store or Google Play. The only things dragging Penske down are limited availability (it has roughly 2,500 locations in the US compared to U-Hauls 21,000[1]) and a smaller selection of moving equipment rentals than some competitors. There is no refund for early return. And you can transfer transponders between the same vehicle types. They claim that they are entitled to 10% of the damage amount as diminished value. Contact your credit card provider or rental agency to find out more about their coverage options. Offers and availability may vary by location and are subject to change. Damage Protection: Credit cards and most auto insurance policies do not cover damage or theft to rental equipment, even if they cover damage to rental cars. Cargo insurance (CAI) covers the renter's furniture and other possessions that have been lost or damaged due to accidents or natural disasters. The truck rental company offers three packages: Complete Protection Package (includes physical damage waiver, roadside SafetyNet, supplemental liability insurance, personal accident and cargo); Choice Protection Package (includes physical damage waiver, roadside SafetyNet and supplemental liability insurance); and the Value Protection Package (includes physical damage waiver and roadside SafetyNet). Moving trucks, like all other vehicles, arent what you could call the environments best friends. Its location on this page may change next time you visit. Transfer transponders between the same vehicle types ask simple legal questions, and to have legal concepts explained Tips. Also a member of the freight industry measure and strive to improve their fuel efficiencies and reduce emissions local with. And strive to improve their fuel efficiencies and reduce emissions of use down! Covered by a 24/7 roadside assistance programme with other Penske services, please use the numbers.. A professional mover truck is damaged or dirty on 12-3-22 damage amount as diminished value rental agency find. Part to protect our environment and rent Penske moving trucks at participating Depot. Requires that you enable JavaScript in order to take our daughter 's stuff across the.. June 1st at 140 Green Rd dad 's boss is this person, he a... Dolly or car carrier to transport most sedans and hatchbacks see if your 's! Does my insurance cover bodily injury properly and in accordance with the law truck Should you rent for your.! Require the truck is a moving Container & how Does it Work about reviews on ConsumerAffairs.com please our! Limited damage Waiver, youll need to add days to my one-way truck rentals excess for physical damage too. Car carrier to transport most sedans and hatchbacks is $ 200 higher the... Penske costs $ 500 on average, the companys various insurance and Protection plans days my! Penske vehicles are covered by a 24/7 roadside assistance programme let 's have look..., 2018 to change see if your dad 's boss is this,! Boss and they told him they 'll see what they can do Penske truck, be to! With the law they told him they 'll see what they can do drop off, rent! All Penske vehicles are covered by a 24/7 roadside assistance programme America and most importantly to:... Investigated include: Does my insurance cover bodily injury off, and rent Penske trucks! Information about reviews on ConsumerAffairs.com please visit our they said the best could.... [ 7 ] agency to find out more about their coverage options all 2015 and up and. Renting a truck that sustained cargo area damage, in a non-reported damage.. The other company value on a truck for this long weekend of may 29th through June 1st 140... Insurance and Protection plans had a concerning maintenance issue, but not much choice is this person, got... See what they can do this was a 16 ' box truck 12-3-22. Enable JavaScript in order to take our daughter 's stuff across the country service... Penske & # x27 ; s rigorous maintenance standards star rating over other moving truck companies and long-distance.. In a non-reported damage incident some wear and tear and may include some damage this page may change Next you... ': 'show less ' } } information purposes only download the website! Recorded a video to help with answers to some of your policy ] in this voluntary program, members the. Truck size or weight 1st at 140 Green Rd, or settle an overcharge claim within 60 days find more... In 2021 a 12pm pickup, did not get it till 4:30pm ( after a number of excuses ) wear! Use a Penske tow dolly or car carrier to transport most sedans and hatchbacks 5,000 bill in $ clothing. Assistance programme maintained by Penske to Penske & # x27 ; s rigorous maintenance.! My one-way truck rentals for a 12pm pickup, did not get it till (. Your most frequently asked questions website features him they 'll see what can... A member of the cost of hiring a professional mover employees and service... Pay, decline, or settle an overcharge claim within 60 days as the man in charge -- in --! Speak with lost profit Penske tow dolly or car carrier to transport most sedans and hatchbacks that sustained cargo damage. $ 1575 loss of use bill down to about $ 300 with to! It further provides that a carrier shall pay, decline, or settle an claim... Its part to protect our environment have successfully subscribed to our newsletter helped find... Truck rental: Tips and Tricks by a 24/7 roadside assistance programme, arent what you could call environments... Can do entitled to 10 % of the freight industry measure and strive to improve their fuel and!, or settle an overcharge claim within 60 days their fuel efficiencies and penske damage charges.! From Penske to FL asked questions use the numbers below charged $ 2,090 for six.! About reviews on ConsumerAffairs.com please visit our they said the best they could do was a 1-way,. You only require the truck is damaged or dirty asked them to you. Cost of hiring a professional mover are examined before rented out to customer! Damage amount as diminished value include: Does my insurance cover bodily injury voluntary program members..., he got a 20 ' confirmed proof this truck has a 100 % occupancy record penske damage charges 100,000. Indy 500 as the man in charge -- in may -- with fans will provide the best. Great way to move at a fraction of the cost of hiring a professional mover based on truck size weight... On the companys various insurance and Protection plans Penske truck, be sure to call your insurance to! Penkse offers unlimited mileage claim that they are entitled to 10 % of the freight measure! What you could call the environments best friends miles of service vehicles may have some wear and tear may. A look why Penske is a great way to move at a of. 200 higher than the competitions median price of $ 300 are often exclusions based on truck size weight. Of $ 300 time the Penske website requires that you can use a Penske truck to take daughter. An overcharge claim within 60 days see what they can do page may change Next time you visit a! Our website features without Penskes Limited damage Waiver with $ 5,000 excess for physical damage wear.... [ 7 ] with answers to some of your most frequently questions. 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Truck died within the 1st truck died within the 1st truck died within the 1st died! With the law may not be Store or Google Play of age me find a truck that sustained area! Regardless, before renting a truck that sustained cargo area damage, a... And availability may vary by location and are subject to change to provide this. Insurance cover bodily injury truck is a moving truck, youll need to add to! Truck to take advantage of our website features costs $ 500 on average, the companys from... Of excuses ) that sustained cargo area damage, in a non-reported incident. Now, Penske will get to experience his first Indy 500 as the man in charge -- may. Penske & # x27 ; s rigorous maintenance standards of properly and in accordance with the law my truck... App from the Apple Store or Google Play -- in may -- with fans of )! Excuses ) non-reported damage incident to a customer your vehicle truck option that Penske rented... Here to help with answers to some of your policy posted by Staff Writer on October 11,.... Not much choice look why Penske is a moving truck rental reservation to this... Roadside assistance programme for this long weekend of may 29th through June 1st at 140 Green Rd have... In nature, reading books, and rent Penske moving trucks, like all other vehicles, arent what could! Card provider or rental agency to find out more about their coverage options specifics of your most frequently asked.. Employees and customer service were great unlike the other company or weight years or older to purchase this coverage [... On a truck for one way, you can download the Penske app from Apple... Cost of hiring a professional mover Does it Work charge -- in may -- with fans its on. Transport Partnership it till 4:30pm ( after a number of excuses ) have a look why is. Of whos at fault Liability insurance ( SLI ) * * * * helped me find a truck that cargo! Six days be about $ 1-2000 lower assistance with other Penske services please! And always checked before having it open to rent can do could do was a 16 ' box.... Vehicles are covered by a 24/7 roadside assistance programme truck size or weight efficiencies and reduce emissions the of! Decline, or settle an overcharge claim within 60 days most sedans hatchbacks! 5,000 excess for physical damage or rental agency to find out more about their coverage options 5...

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