. I highly recommend this company. We work hard so our clients dont have to. Horrible storage place. Select the location you wish to store your belongings or commercial items, and youll have access to the best phone number to reach one of our storage experts. Red Dot Storage is your premium self storage solution in La Grange, Kentucky, near HighPoint Charitable Services. Thank GOD I was able to get in that same day Great service, appreciated the quick response time. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. What Can (And Cant) I Store in a Storage Unit? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. While its a hassle to replace personal property like furniture and artwork (and no amount of money can replace grandpas antique stopwatch), insurance helps with the sting if your stored belongings are stolen or damaged. Negatives:, they took the dumpster away, even thought its against the Citys ordinance. Dishes and glasses should be wrapped in paper and packed in sturdy boxes or in a specialized dish-pack system. She was aware of my situation and was "surprised " to hear that no one had reached out to me. The three most time-sensitive events are bodily injuries, property losses and lawsuits. Its also important to understand which disasters are covered by the policy. AWESOME Storage! In some cases, separate storage unit policies can provide extended coverage not found in your homeowners or business insurance policy. If youre served, immediately fax or email a copy of the summons and complaint to your claims department and agent. Nice facility. 1) Periodically get emails saying I haven't paid my bill, when I am set up on auto-pay. So, verify your certificate of insurance to see what issues are not covered in your policy. We'd love to hear from you, please enter your comments. Are you sure you want to rest your choices? Refused to refund me any money. Only chicken wire separates the units. Pay a little more to start with a decent company that doesn't pull this crap or you will regret it if you're they're for more than a month or two. They have raised my rent every 4 months since being with them!! Rent online via an easy-to-navigate websiteor by talking with a storage expert. Mine was broken into once, then a second time after moving items to a second unit, while trying to find a new place to move. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. For example, Orange Door Storage Insurance policies cover damage from vermin and fungus up to $250. If you have long or short term storage needs for your stuffthis is the place for you. Submit your email to receive the latest stories and expert advice SIMPLE MONTHLY PRICING. Of course, if you want extra protection like a higher coverage limit or coverage for damage caused by vermin or natural flooding, your rate would be a little higher. Red Dot Storage at 1909 Unruh Ct, New Albany, IN 47150. Another advantage of a stand-alone storage unit insurance policy that has primary coverage: Claims do not go on your homeowners or business insurance claims record. Dont give out information about the incident, investigation or potential settlements. Then you customers call and speak us horrible and disrespectful like we are not humans we don't have feelings. They pay 60% of mediocre employee health, vision, dental, and have a salary-based, company-paid life insurance policy. They are really on top of it. TERRIBLE TERRIBLE TERRIBLE CUSTOMER SERVICE. For example, if a tenants belongings are damaged from rain coming through a leaking roof, dont say something like, Well, we shouldve had the roof inspected or Don't worry, we have insurance.. Many security systems record over old video periodically, so its critical to capture any relevant footage before its lost. Red Dot Storage accepts credit cards. Please try again later. Your risk-management efforts can mitigate incidents of property damage or bodily injury at your self-storage facility. However, there are rare exceptions. A well-written lease is the first step to protecting your business. Failing to complete a report because an injury appears minor could be a costly mistake if the injured party were to file an insurance claim or lawsuit. Making this type of payment without consulting your insurance agent or carrier could nullify your coverage. While your business, renters or homeowners insurance policy probably gives you some coverage, it is likely limited when it comes to off-premises insurance for belongings located away from your house. The website is ridiculous. Absolutely terrible they took over my storage unit I believe last year and since then its been nonstop price increases. If the details of your coverage plan seem terrible, they probably are. I had to insist. PO Box 600 The match is very good. https://www.reddotstorage.com (931) 208-1013 Frequently Asked Questions about Red Dot Storage What forms of payment are accepted? How is Red Dot Storage rated? You need storage unit insurance (sometimes called tenant insurance) for the same reason you need homeowners insurance: things can go wrong. Only chicken wire separates the units. Every time I go there the climate controlled area where I have 1 unit, the door is left open (its broken now) and there is no one to assist. If youre contacted by someone seeking this type of info, advise him to contact your claims adjuster directly. Horrible customer service, video camera's they "added for our security" are only on the front office and kiosk which are now unmanned". They pay 60% of mediocre employee health, vision, dental, and have a salary-based, company-paid life insurance policy. Your homeowners insurance policy often covers storage units, but its important to check with your insurance agent to be sure. The self-storage properties, located in Alabama, Iowa, Illinois, Indiana, Missouri, Mississippi, Tennessee and Wisconsin, will continue to operate under the Red Dot Storage brand. Monthly rents here at Red Dot Storage - 19120 Highway 190 start from $82 and can go up to $360. Then you behave like we the agents set the rules and some of you all take out your problems on us the agents! Get help with your storage needs at our onsite kiosk 7 days a week, 365 days a year, manage your unit easily with online bill payment, and store confidently at our fully fenced facility with gated access. My RV/motorhome was vandalized and their runaround process is pathetic. to grow your business. But storage tubs onlone or visit one of our stores in WA today! A quick, five-minute phone call can help you determine if the insurance is affordableor a ripoff. You customers are the WORST! Self-storage is a unique business. We recommend you go through this basic list of questions to see if you should consider the storage facilitys insurance: Some storage unit companies insist you use their insurance and put up a fight if you try to use your own. Make sure the storage unit companys insurance meets your needs. Plan your storage space. Likewise, certain exclusions may apply to a separate policy such as excluding coverage for jewelry or furs. Website. If the injured party agrees to being photographed, take those photos as well. Here are three things your adjusters want you to know about the claims process. Your choice may come down to purchasing their insurance or finding another company. Having storage unit insurance ensures you can recoup some of your losses. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 970-510-6860. They were on, Tara S. said: This is the 2nd time over the last few years that I have used, Carissa L. said: I hired Pack Mule to help unload a moving truck. Search . It also covers water damage such as flooding. When bodily injury or property damage happens at your facility, it can be frustrating and upsetting for everyone involved. Regardless of how our clients prefer to do business with us, we promise a convenient experience with unfettered 24/7 access to storage, 365 days a year. While your business, renters or homeowners insurance. Volunteer payments are when you offer to make a deal with the tenant to cover the damage yourself. Perfect Solution Storage Insurance provides tenant insurance for Public Storage. Dont admit liability. If you need to make emergency, temporary repairs to prevent further damage or address safety concerns, keep a detailed record of your expenses and save your receipts. What days are Red Dot Storage open? I was at another storage some years ago and that same thing happened. If I could give them negative stars I would! For example, you may have a $1,500 reimbursement cap for stolen jewelry. Things You Should Know About Moving Containers, Best Companies for Moving Trailer Rentals, Best Car Shipping Companies for Your Military Move, How to Estimate the Storage Unit Size You Need. If you are looking for a storage facility that is clean, well-maintained, dry, and secure, I would recommend Red Dot storage.- Ellen. They're currently charging me $295 for a unit that they advertise to anyone off the street at $205. Like your house or office, however, storage units are exposed to risks that can damage or destroy your possessions. All injuries must be documented with an incident report, witness statements and photographs. Our facility offers top-tier features like drive-up storage, digital surveillance, 24/7 access, and an onsite rental kiosk. His writing has been featured in hundreds of publications, including USA Today, Martha Stewart Living, Country Living, Good Housekeeping, Heavy, Slate, and Yahoo! Consider photographing or video recording the contents of your unit, too. BBB Business Profiles may not be reproduced for sales or promotional purposes. One of the single most detrimental actions a self-storage owner can take regarding a claim is to wait too long to inform his insurance agent or carrier. Our home sold faster than expected and we needed a storage unit to store some items not readily needed at that time. If you have both homeowners (or renters) and storage unit insurance, which one kicks in first for a claim? You can also Live Chat with our customer support team by clicking the "How can we help you" button in the bottom right of your web browser. However, details vary from one storage company to another. Avoid placing sharp or heavy objects on top of upholstered furniture. A The phone number for Red Dot Storage is: (816) 722-2111. Dont make volunteer payments. *Select locations offer 7 day a week access during expanded business hours. PO Box 600 Sincerely Matt Porsh president of American AirTemp LLC 314-503-0973. As far as anything to make the experience better. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. We do not permit storage of liquids, explosives, flammable liquids, toxic materials, and perishables. If I were you I wouldnt rent storage from any red dot storage, believe me you better off rent storage from another company. New renters may feel pressured to purchase coverage from the storage rental facility and fail to compare other choices. My unit was broken into and the best the NONservice person could do was tell me to report it to the police and set up an appointment for next week. Yes. BBB reports on known marketplace practices. It may not be complete. Kurt Manwaring brings nearly a decades worth of research experience as a business consultant to the Move.org team. Here are 8 tips for writing great reviews. Make sure you include policy language which presents your case. , arson and accidental fires can cause thousands of dollars in damage to a storage insurance... Any relevant footage before its lost insurance, but its important to check with your insurance to. Claims adjuster directly the street at $ 205 department and agent and disrespectful like are. Simple MONTHLY PRICING security cameras are an important tool in a specialized system... 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