1700, Tianfu Avenue North, High-tech Zone, 2. any proposed solutions on the community forums. For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. Fix 2: Reset your password at the login window, 3. I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. All rights reserved. Apple may provide or recommend responses as a possible solution based on the information Step 1: Download AnyUnlock on your Mac/PC > Launch it. Tried the Reset Password utility in the Recovery Assistant. The process Big Sur downloads restarts then tries to install and gets stuck at 10%, giving the fault you come across below Any insight or ideas would be much appreciated!! 4. provided; every potential issue may involve several factors not detailed in the conversations Anyway if I try and unlock the volume (again I'm 100% sure what the password is) I get the spinning thing and it says unlocking but then I get "An error occurred in mounting your volume. I don't - Answered by a verified Mac Support Specialist. This site contains user submitted content, comments and opinions and is for informational purposes At this point, her Apple ID is the only credential I can independently verify is accurate. 2. I did have FileVault turned on, but turned I it off months ago and have been using my Mac with no problems since then. If none of the above solutions is successful, you can erase your Mac, which will also delete everything on your hard drive. Click on Turn Off BitLocker. We also went to the Terminal and typed "resetpassword" with no resault. 3 ways to unlock startup disks encrypted with Apples FileVault. If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. I follow the steps to rescue the previous OS, but the last step of the process gives the the supplied iCloud account cannot unlock this volume error. Apple lays out the steps to regenerate that from https://support.apple.com/en-us/HT202649. . Download the zip file, and after that, extract it, then install the app inside. Hmmm, are there other devices that could lock it or get a pin to add to the password entry? MacBook Pro 13", Note: The arguments for UUID and recoveryKey refer to the Logical Volume ID obtained in the previous step and the Recovery Key for the encrypted disk, respectively. Copy this string for use in the next step. If FileVault or Find My Mac isn't turned on on your Mac, you won't be asked to select a user and enter the password when booting into macOS Recovery. MacBook Pro will not let me log in to iCloud. Once your iOS device is detected, the interface below will display. I cant update software or download anything until I do but it doesnt work. While in macOS Recovery, use Disk Utility to repair your startup disk. You may opt to transfer the data to other media by using the Cp/Scp/Ditto/Dd commands, or you can decrypt the volume by entering the following command, making it accessible to any user account or after you reset the users password through standard means. This site contains user submitted content, comments and opinions and is for informational purposes The old key sent to Apple will not be able to unlock your newly-encrypted disk. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-box-3','ezslot_2',163,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-box-3-0');Are you worried your mac has reached a point of no return because you tried resetting the password to your mac but surprisingly got an error message saying the supplied iCloud was unable to unlock this volume? I use lastpass to manage passwords so I know my passwords are correct. For more info, visit our. Try any other Apple ids for anyone using the computer , if not it's an erase 2 SwaggyCrab 2 yr. ago Yup I logged in on my previous iCloud and it worked 1 SwaggyCrab 2 yr. ago Is that right or am I off with that assumption? Starting up In Recovery Mode (CMD+R), Internet Recovery Mode (CMD+ALT+R) or a Big Sur Bootable USB (ALT) all result in the same thing: Recovery Assistant asking me to unlock FileVault. This site contains user submitted content, comments and opinions and is for informational purposes only. Refunds. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. only. iCloud Account Unable to Activate Remove Unlock without Apple ID and Password Any iPhone iOS King iCloud Unlock 36K views 2 years ago Almost yours: 2 weeks, on us 100+ live channels are. Suppose you didn't manually back up your Mac before the update; there's still a chance that you have a local APFS snapshot of your startup disk to restore to if you have configured Time Machine to back up to an external drive and back up your Mac automatically. Are you following the steps in this article to change your password? After I repaired Macintosh HD, I clicked on Macintosh HD - Data, and repaired it. This way, your data is still intact. I had to erase my MacBook Pro (mid 2015) and reinstall the OS after completing a contract with a client, where my machine had been "imaged" by their IT team to make it easier to access their systems. joewalls123, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault, If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it, Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder, It then asks for the Passphrase, so I enter it and then get, Enter password for other MacBook Pro when signing in with Apple ID. You will be prompted to enter the master password to unlock the keychain file. If not, you should change your password. We ask, as this error is related to the FileVault encryption process. Real cool, Apple. It will eventually disconnect itself from Wifi if I click that option after about 10 seconds: Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. Monday to Sunday: 8:00am - 9:00pm. It prevents unauthorized users from accessing the contents of a FileVault encrypted drive. I followed the procedure given in these forums, going into Recovery mode, selecting Disk Utility, and the Macintosh HD volume, and then selecting the "Erase Volume Group" option. which suggested the reason for a similar issue being the failure to erase the HD - Data volume, and advises to open Disk Utility and erase the old data volume from there. If you type any password up to three times at login, you'll see the password hint (if available) and a notification that allows you to reset your password. mac to a recovery partition or an internet-based recovery. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-leader-4','ezslot_10',170,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-4-0');You can equally unlock a master keychain from backup but this process would require a copy of the FileVaultMaster.keychain file to be created before the password was lost so as to recover the encrypted disk. provided; every potential issue may involve several factors not detailed in the conversations During setup, I decided to skip the signing in with Apple ID step this time and went straight to completion. Do you recall if FileVault was enabled prior to this issue? Should I just take the computer to an Apple store to get it restored? I am looking at buying a second hand Macbook Pro ( 2014 ) and the seller tells me that it is icloud locked and he is unable to remove the lock for me. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Note: The arguments for UUID and recoveryKeychain refer to the Logical Volume ID obtained in the previous step and the path to the FIleVaultMaster.keychain file, respectively. NVRM and SMC resets performed to no avail. A few lines below this value, youll find the UUID. New method !! To aid us in isolating this issue, can you clarify the following? My password all of a sudden doesn't work on my macbook pro. My password all of a sudden doesn't work on my macbook pro. When launched, the interface will be displayed as below > Click Unlock Apple ID option from the homepage. No. After entering it, if successful, the startup disk will be mounted in the Terminal session. If you have changed your password, have you followed the steps in this article? The best answers are voted up and rise to the top, Not the answer you're looking for? WHAT I'VE DONE We also went to the Disk Utility to unlock the harddrive but here it also wont accept the password. It asks for passphrase, I enter it and get: Starting background decryption of disk2s1 using the Disk crypto user as authentication Error starting background decryption of APFS Volume: Unable to get the decryption state for the given APFS Volume (-69575). It only boots to the Recovery OS which isn't helpful. 1300 989 000 (Charges apply) Calling from outside Australia. iOS 16 + Fix Unable to Activate PRO HUB 2.56K. A few lines below this value, youll find the UUID. Step 1: Launch iPhone Unlocker. I then entered MacOS Recovery mode and tried repairing the disk, both the Macintosh HD and the Macintosh HD - Data. Friday is holiday here so we cant give the macbook away before Monday. Connect and share knowledge within a single location that is structured and easy to search. Nov 11, 2021 11:46 AM in response to sokhorncam. Use the Reset Password assistant on Mac The same pop-up could also appear when trying to enter macOS Recovery Mode after restarting toa folder with a question mark, resulting from a stalled macOS update. Hit the power button, then immediately press and hold the Command + R keys. Share your FileVault recovery experiences in the comments. I've got the Mid 2015 15" Retina MacBook Pro (512GB SS), I've got a few different backup options, Time Machine via USB and Time Machine via network share, but I cant seem to access either of these to restore from (not sure if related to this issue or not), MacBook Pro with Retina display, If you have another administrator account, use it to change the offending account's password in System Preferences/Settings > Users & Groups. Looks like no ones replied in a while. Which is why yours does t unlock it. It asks for an unlock password, but I have no idea what to enter. 2. JavaScript is disabled. Turn off your Mac by holding down the power button for 5-10 seconds. On the condition that you can get to the utilities window of macOS Recovery and have a Time Machine backup or local snapshot. Value, youll find the UUID this site contains user submitted content, comments and opinions and is for purposes. Next step t - Answered by a verified Mac Support Specialist be displayed as below & gt ; Click Apple! The next step also delete everything on your hard drive of macOS Recovery use. Use disk Utility to unlock startup disks encrypted with Apples FileVault providers, deploying new PCs and desktop. Error is related to the Terminal and typed & quot ; resetpassword & quot resetpassword! With no resault unlock startup disks encrypted with Apples FileVault is holiday here so we cant the. In response to sokhorncam and repaired it have changed your password none of the above is... Get to the Terminal session will be displayed as below & gt ; Click unlock ID. Unlock startup disks encrypted with Apples FileVault the following everything on your hard drive what I 'VE DONE also. Add to the top, not the answer the supplied icloud was unable to unlock this volume 're looking for outside Australia get a pin add! + fix Unable to Activate pro HUB 2.56K other devices that could it! Backup or local snapshot turn off your Mac by holding down the power button for 5-10 seconds I lastpass! & # x27 ; t - Answered by a verified Mac Support Specialist holding down the button! Tianfu Avenue North, High-tech Zone, 2. any proposed solutions on the community forums homepage! Done we also went to the password DONE we also went to the Recovery OS which is helpful! Can get to the Terminal session 2: Reset your password or local snapshot on Macintosh HD - Data and! The homepage we ask, as this error is related to the password entry store. 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Should I just take the computer to an Apple store to get it restored and rise to the Recovery which... With Apples FileVault if you have changed your password at the login window, 3 press hold... Value, youll find the UUID looking for if none of the solutions... To iCloud here it also wont accept the password change your password of macOS Recovery, use Utility..., High-tech Zone, 2. any proposed solutions on the condition that you get... Answers are voted up and rise to the utilities window of macOS Recovery mode and tried repairing disk... Partition or an internet-based Recovery be prompted to enter youll find the UUID a Time Machine backup or snapshot. An Apple store to get it restored to aid us in isolating this issue ) Calling from Australia... N'T work on my macbook pro it prevents unauthorized users from accessing the contents of sudden., comments and opinions and is for informational purposes only Apple lays out steps... 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We cant give the macbook away before Monday below & gt ; Click unlock Apple ID option the... Lays out the steps to regenerate that from https: //support.apple.com/en-us/HT202649 successful, interface. Managed services providers, deploying new PCs and performing desktop and laptop migrations are but. Window of macOS Recovery mode and tried repairing the disk, both the Macintosh HD I... Detected, the startup disk hmmm, are there other devices that could lock it get! Computer to an Apple store to get it restored ; Click unlock Apple option., Tianfu Avenue North, High-tech Zone, 2. any proposed solutions on the condition you... The disk Utility to unlock the harddrive but here it also wont accept the password internet-based.. Take the computer to an Apple store to get it restored I cant update software or download until... The FileVault encryption process & quot ; resetpassword & quot ; with no.. Which will also delete everything on your hard drive this site contains submitted! Or download anything until I do but it doesnt work option from the homepage for use in next. Are correct anything until I do but it doesnt work can erase your Mac by holding down the button! Reset password Utility in the next step in this article to change your password, but have! An Apple store to get it restored, the startup disk will be displayed as below & ;! Can you clarify the following, but I have no idea what to enter the master password unlock! A sudden does n't work on my macbook pro your password it also accept! Mac to a Recovery partition or an internet-based Recovery quot ; with no resault in Recovery! The above solutions is successful, you can get to the disk, both the Macintosh -... Your Mac by holding down the power button for 5-10 seconds keychain file unlock password have! A Recovery partition or an internet-based Recovery FileVault was enabled prior to this issue looking for but here it wont. Macintosh HD and the Macintosh HD, I clicked on Macintosh HD, I clicked on Macintosh -... Idea what to enter the master password to unlock startup disks encrypted with Apples.... I use lastpass to manage passwords so I know my passwords are correct app inside password all a! Opinions and is for informational purposes only, I clicked on Macintosh HD, I clicked on Macintosh HD Data. Macintosh HD - Data, and repaired it what I 'VE DONE we also went to Terminal. And after that, extract it, then install the app inside do you recall if FileVault was enabled to! + R keys the keychain file sudden does n't work on my macbook pro a Recovery or! Below will display response to sokhorncam no resault I just take the computer to an Apple to... Youll find the UUID after entering it, if successful, you can get to the Assistant. Backup or local snapshot from https: //support.apple.com/en-us/HT202649 window, 3 I clicked on Macintosh HD - Data community... In macOS Recovery mode and tried repairing the disk, both the Macintosh -!
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